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Help

Need help about your tensile fabric membrane structures projects from BDiR Inc.? This help pages is here to help you get answers to your questions. This page contains the FAQ, Payment Details, Packing Details, Shipping & Delivery, Projects Process etc.
If you want to know more details of your fabric structures projects, you can also contact our project managers. They will tell you all the answers you want to know.

Terms & Privacy

We value the privacy of our customers.

BDiR Inc. respects your right to control how your information is used. The integrity of personal information is important to us and we are fully committed to protecting your privacy. We only collect information that you voluntarily provide to us, and we do not sell customer lists or other information to third parties. When you browse the BDiR.com website and blog, advertising cookies will be placed on your computer so that we can better understand what you are interested in. You can find out more about advertising cookies in this privacy policy.
Who are we?
BDiR Inc. is a professional company specializing in the design, supply, manufacture and installation of tensile fabric structures as well as special items in combination with steel and other forms of cladding. We offer related fabric construction products and services on a global scale.
At BDiR Inc., we are committed to acting in the best interests of our customers, employees and website visitors. We do not sell, trade or rent email lists, data or visitor information to companies and businesses other than BDiR Inc..
This Privacy Policy is intended to provide information and clarity about when, how and why we collect your personal information, how we use it, the limited conditions we may disclose to others, and how we protect it.
Why are we collecting your information?
The main reason we collect your information is to interact with you and provide you with the best experience. We only store information that you voluntarily provide to us, such as your full name, email address and phone number. You can update your preferences at any time by clicking on "Unsubscribe" at the bottom of any of our marketing emails, or by contacting us directly at [email protected] to remove yourself from our mailing list. If you would like to join our mailing list, please click here to subscribe to the mail or Fellow Us.
What information do we collect?
We only store the information we need to perform our day-to-day business and provide the best service to our customers. Often, if you interact with us and work, we will collect your full name, email address, phone number (if available) and your work company.
Collect general user information from all website visitors, such as session length, page load time, and occasional geographic location (country) so we can drill down into how our site works and provide an overview of visitors.
How do we collect your information?
Personal data (such as name, phone number, and email address) is collected only when you explicitly provide it to us. This is usually done by query form submission, direct email, phone call or opt-in to our mailing list. We will never share, buy or sell customer information.
How do we use your information?

We may use your information to contact you directly as a response to your voluntarily submitted enquiry or in the form of a marketing email associated with our services. At times, we may need to share information such as your name, phone number or email address with our suppliers, provided we have to provide business services or reach an agreement with you. This will only be done when absolutely necessary, and we will get your consent in advance. Your trust is very important to us. We will never share, buy or sell your information, and we will take steps to ensure that your data is safe.

What is a cookie?

A cookie is a small text file that is stored on your computer through a browser when you visit certain websites. To personalize your experience and better understand how visitors navigate our site, we use "session cookies" and "persistent cookies" to build anonymous statistics and improve the user experience. You can read more about cookies at www.allaboutcookies.org.

Does this privacy policy cover all hyperlinks on the Bdir.com website?

No, this Privacy Policy applies only to pages, forms and content stored on Bdir.com. Hyperlinks linked to external sites provided on the Bdir.com website are not subject to this Privacy Policy as they are not under the control of BDiR Inc..

If you have any questions or concerns about external websites or how they use your information, you will need to contact them directly.

Is the data collected by BDiR Inc. safe?

Safety is our number one priority. When you trust our personal information, we do our best to ensure that your data is always protected and protected. Personal information is stored on secure servers with limited accessibility. Our employees can access your data only when they need to perform specific tasks, such as offering quotes, contracts, customer service or bills.
If you have any questions, concerns or comments, please contact us directly at [email protected] or the details listed on our contact page.