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Frequently Asked Questions

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  • Can you do the designs for us?

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    Yes, we have a professional team having much experience in designing and manufacturing. Just tell us your ideas (the logo , text and how they need to be look like), we will draw the finished files for your confirmation.

  • How can I get the Quotation of the Project ?

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    If you have drawing ,we can offer you our quotation according to your drawing .

    If you have no design , Our engineer will design some drawings for you to confirm. And then offer you a quotation.

  • Is that Factory Price?

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    Yes, We assure you that all prices are based on factory.

  • Is your Tent Strong and Stable enough? How about the Wind Loading?

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    Yes, The main frameworks (upright support and roof beam) are manufactured with high impact extruded anodized aluminum so our tent structure is safe and strong and can resist wind up to 134-149 km/hr.

  • What's the material of the Cover,can it last long time?

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    The cover material is PVDF or PTFE. PVDF can last more than 15-20 years. PTFE can last more than 30 years.It have fabric inside,so it very strong,not easy to be torn.

  • What is the total price include Freight?

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    The total price is based on the design of the product and the requirements of the customer, all subject to the final calculation.

  • When will you Ship the orders?

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    Once the design of product is confirmed, we will arrange production plan, and inform you of the leadtime, generally it takes about 7-25 working days.

  • Are u a Factory or Trading Company?

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    We are a factory.

  • Can I visit your Factory?

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    Yes, welcome to our factory and we will arrange it for you.

  • What is the Shipping Port?

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    We ship the goods via Guangzhou,or Shenzhen port.

  • What is the Minimum Order quantity?

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    At least 50 square meters .

  • What is Delivery Time?

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    7-25 working days after deposit,It depends on QTY

  • How can you guarantee the Quality?

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    We have rigorous quality test system, from raw materials to finished products, the materials must be checked and signed by QC .

  • How long can I get a Quote?

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    The quotation can be provided not longer than 24 hours on condition that we know all detailed requirements.

  • Can I get a Sample?

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    Yes we offer free samples material. Delivery cost is to be paid by clients.

  • Can you provide OEM service?

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    Yes,we can produce under your own brand name. Logo and design need to be provided so as to make customized brand name.

  • Why can I trust you and Place Order with you?

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    BDiR company is with 14 years experience in this industry, we have served clients from more than 100 countries.

  • Can you print our Logos on Tent?

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    Yes.Customized logos can be print on the tent fabric according to your requirements.

  • How can i Pay?

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    You can pay to our company’s bank account or you can choose the Trade Assurance Order on alibaba.

About Tensile Structures

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  • Can I put my Logo on the Membrane Structure?

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    1:Sure,We accept all the customized service.

    2:Yes.Customized logos can be print on the tent fabric according to your requirements.

    3:Yes, we can print the company logo on the goods or their packing box. We usually produce goods based on customer's samples or based on customers' picture, logo, sizes etc detail information design for customers.

  • How to install after we received the Membrane Structures?

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    We will offer you professional installation technical drawing via CAD, we also can send engineer to assist if you needed.

  • What's the material of the Tensile Structures cover, does it can last long time?

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    The tensile structures cover material is PVC, PVDF or PTFE. PVC can last more than 5-10yeaqrs. PVDF can last more than 15-20 years. PTFE can last more than 50years.It has fabric inside, so it's very strong ,not easy to be torn.

  • Is your tent Strong and Stable enough?

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    Yes, The main frameworks (upright support and roof beam) are manufactured with high impact extruded anodized aluminum, so our tent structure is safe and strong.

  • How much does it Cost for a Tension Fabric Structure?

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    Depends on the design and what the material it is .

  • How Long it will Last ?

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    Above 15 years for steel structure and 10 years for fabric .

  • What Fabric Color can i choose?

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    For permanent tensile structure, different colors can be chosen .This is due the white color absorb less solar heat than darker color and yield longer service life of structural system.

  • Do I have to Clean it ?

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    It depends on the how pollute the environment is. City area should be clean once every 6 months and some place near by the coastal area will never have to clean it. The top coating of the fabric is good enough to protect it from dirt.

    Simply send us an e-mail, tell the size and your requirement (Fixing points, span, concept) and we will get back to you very soon with the budget.


  • How long will it takes to Produce and Install a Tension Fabric Structure?

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    It will takes 7-25 days for production and 2-5 days for installation

  • Do I need an Architect to do the design Prior to your Proposal?

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    A conceptual sketch from architect would be a plus for larger project. But we can provide you the design from the ground up.

  • What do I have to prepare for the installation of Tension Fabric Structure?

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    We will provide you a detail drawing for foundation. You can hire a local concrete contractor to do the job or either hire us.

About Hotel Tent

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  • Can your ECO Tent lodges be built on any surface ground?

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    Yes. Our eco tent cabins products means that there is minimal excavation and disruption to the natural environment. No matter where your tent or camp will be located – be it on water, rocks, desert, sand, a grassy plain, tropical beach, ice field or in dense rainforest – we will ensure it is built to safety & last. 

  • How long the ECO Tent Structures last?

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    Our Eco products are manufactured to the highest quality for longevity. Individual parts can be replaced if required. Our steel comes with a 25 year guarantee and the canvas comes with a 5-15 year guarantee.

  • How much do your ECO Tent Structures cost?

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    Each product is priced differently and there are a range of options available. In most cases we customise the Eco Tent to provide you a solution based on your unique idea, needs and climate. We recommend you provide us with a brief on your project so we can tailor a price based on your specific needs. 

  • Can I buy Installation Accessories from you?

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    Yes, we provide all installation accessories. If you want to know more about the installation of hotel tent , pls contact with our professional sales team.

About Geodesic Dome Tent

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  • What can the Geodeosic Dome Tent applied?

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    Aluminum Tents are widely used in exhibition ,trade show ,celebration party ,outdoor wedding ,outdoor event, sports event/activities, car show, church gathering, festival activities (music festival ,beer festival ,food festival, warehouse, temporary construction, emergency relief, workshop and many other outdoor activities.

  • Is your dome Strong and Stable enough?

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    Yes. The main framework is high quality steel pipe Q235 (anti-rust) which is calculated and tested as the strongest material for outdoor use. Dome cover fabric is made of double-faced PVC coating syntheic fiber, which has the best performances in breaking strength, water-proof, block-out, UV-proof, flame retardant (B1 DIN4102/ NFPA 701), jointed by high frequency welding craft. It can resist wind up to 100 km/h (62 mph) and snow load exceed 0.03 kn/sqm.

  • Can your Geodesic Dome be installed repeatedly?

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    Yes. Our domes can be assembled and dismantled repeatedly with small transportation size. The lifespan of steel framework can reach 10+ years, and 5-8 years for PVC fabrics depending on different conditions of usage.

  • What is the Life Span of your Dome Tents?

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    Life span of the aluminium is 15-20 years, PVC fabric is 7-8 years. 

  • How to assemble your Dome Tents?

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    We will provide the manual and video for you study. If you need ,we can send a technician to help you.

  • How to choose the Size of Domes?

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    The size depends on how many people you want to stand ,sit or have dinner in this tent ,and the size also depends on the land space you will put up this tent ,we advise 1-1.5 square meter per person.

  • What is the Warranty and Safety of your Domes Tents?

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    Our tent is made by European standards and we own the CE/SGS quality management system certificate. Besides ,we can design your tents with the emergency door and exit & panic lights to make sure the safety when have an emergency situation if you need .